Feature adoption webinar programme (June 2025)

Unlock the power of Surgery Connect and Surgery Assist

This June, we’re hosting a month-long series of free, live webinars to help practices like yours get more from the tools you have, and discover powerful new features you may not yet be using.

In just 60 minutes, our expert trainers will guide you through key features that can reduce wait times, lighten staff workload and enhance patient access—no matter where you are in your setup journey.

Across twice-daily sessions, you’ll get practical tips and live demos on how to:

  • Cut inbound calls with self-serve features like Patient Callback and Check and Cancel

  • Speed up access with smarter call routing and queue management

  • Simplify workflows using Phonebar and clinical system integration

  • Use data and reporting to support modern General Practice goals

  • Deploy Surgery Assist, Primary Care's first patient-facing AI care navigator offering 24/7 support

Each session includes Q&A, real-life use cases and CPD-accredited learning signposts to help you implement change with confidence.

See the schedule below and click on a session to register. We look forward to seeing you there!

00

Days

00

Hours

00

Minutes

00

Seconds

Week Monday Tuesday Wednesday Thursday Friday

1


02/06 at 10:30
Patient Callback

03/06 at 13:00
SystmOne Phonebar
04/06 at 10:30
Call Routing
05/05 at 10:30
Management Reporting
06/06 at 10:30
Introduction to X-flow
1


02/06 at 12:30
EMIS Phonebar


03/06 at 14:30
Check and Cancel


04/06 at 14:30
Clinical System Integration

05/05 at 14:30
Surgery Assist
06/06 at 14:30 
Reducing call wait times
2
09/06 at 10:30
Surgery Assist

10/06 at 10:30
Call Routing
11/06 at 10:30
Patient Callback
12/06 at 10:30
Check and Cancel
13/06 at 10:30
Management Reporting
2
09/06 at 14:30
Reducing call wait times


10/06 at 13:30 
SystmOne Phonebar

11/06 at 12:30
EMIS Phonebar

12/06 at 14:30 
Clinical System Integration


13/06 at 14:30 
Introduction to X-flow

3
16/06 at 10:30
Management Reporting


17/06 at 10:30
Surgery Assist

18/06 at 10:30
Call Routing
19/06 at 10:30
Patient Callback
20/06 at 10:30
Check and Cancel
3


16/06 at 14:30
Introduction to X-flow


17/06 at 14:30
Reducing call wait times

18/06 at 13:00
EMIS Phonebar
19/06 at 13:30
SystmOne Phonebar

20/06 at 14:30 
Clinical System Integration

4
23/06 at 10:30
Check and Cancel


24/06 at 10:30
Management Reporting


25/06 at 10:30
Reducing call wait times

26/06 at 10:30
Surgery Assist
27/06 at 10:30
Patient Callback
4

 

23/06 at 14:30
Clinical System Integration

24/06 at 14:30
Introduction to X-flow
25/06 at 13:30
EMIS Phonebar
26/06 at 12:30
SystmOne Phonebar
27/06 at 14:30
Call Routing