We are running a limited series of free, 30-minute webinars to explore Surgery Insights.

Surgery Insights brings together your communication metrics and publicly available NHS data into a single, easy-to-use dashboard. 

In the session, you'll learn how to turn integrated data into clear, actionable insights that help you better manage demand, make informed operational decisions and optimise patient access.

What you'll gain from the session:

• A complete view of practice performance. Discover how Surgery Insights combines telephony and digital assistant metrics from X-on Health and third-party suppliers with NHS datasets, giving you a centralised view of demand, capacity and access. 

• Understand demand and capacity trends. Learn how to use the month-by-month view to explore relationships between key metrics, such as inbound calls, online consultations and appointments, to better align workforce planning with patient need. 

• Benchmark against national standards. Compare your practice's appointment activity, DNA rates and consultation trends against NHS national averages to identify opportunities for improvement. 

• Measure the impact of digital tools. See how Surgery Insights helps you track adoption and value across services such as Surgery Assist, Surgery Intellect, Omni Consultations and the NHS App, including estimated time savings and call deflection.