Winter webinar series 2026

Equity of access: Introducing Omni Consultations

We are running a limited series of free, 30-minute demos to explore how practices can offer equitable access for every patient without adding to staff workload.

Whether a patient speaks to a Voice Agent, completes a web form, or talks to your team, their request lands in the same structured flow. Multiple points of access, one unified workflow.

What you'll gain from the session:

  • Ease online consultation pressure with the Voice Agent. The session centres on the Voice Agent. Watch a live demonstration showing how patients can dial in and speak their request to an automated system, reducing reliance on online forms while securely capturing structured data.

  • Close the loop with Self Appointment Booking. Empower patients to manage their own appointments, reducing your outbound call volume and time spent chasing.

  • Reduce admin and queues. See how voice and online requests flow into triage without staff intervention, while Surgery Assist automatically signposts unnecessary requests to the most appropriate service, so your team can focus on clinical need.

  • Offer true patient choice. See how offering voice, digital and staff-supported routes gives patients a fair way to get through, regardless of digital confidence.

  • Get implementation right, first time. Access resources and training needed for a smooth rollout, gaining CPD points and certificate in the process.

Register below for a time that suits you